Support
Frequently Asked Questions
Answers to the most common questions about renting baby gear, delivery, and your booking.
How does delivery work?+
Your local Quality Provider delivers and sets up your gear at your chosen address — a hotel, vacation rental, or home — then returns to pick it up at the end of your rental.
Is the gear clean and safe?+
Every item is cleaned, sanitized, and safety-inspected by the provider before each rental, following BabyQuip's cleaning standards.
When should I book?+
You can book anytime, but reserving a week or more ahead gives you the best selection, especially during busy travel seasons.
Can I change or cancel my booking?+
Yes — you can manage your booking from your account. Cancellation flexibility depends on your dates and provider.
What if I need help during my rental?+
Reach out to your provider directly, or chat with our BabyQuip Assistant anytime for help with gear, availability, and orders.
More details
BabyQuip is the leading baby gear rental service and marketplace, trusted by
hundreds of thousands of families traveling across the US, Canada, Mexico, the
Caribbean, and beyond. With gear available in 5,000+ cities,
we make family travel easier by delivering clean, safe, and insured baby gear
right to your destination—whether it’s a vacation rental, hotel, or grandma’s
to take care of traveling families. In fact, 62% of parents say renting baby
We rent a wide variety of baby, beach, and pet gear—including cribs, car
seats, strollers, toys, pet crates, beach chairs, umbrellas, coolers, and even
If you don’t see something on a Quality Provider’s rental site, just ask! They
Independent Quality Providers (or QPs for short) are independent business
owners who rent, deliver, and set up baby, beach, pet gear, and more. They own
the gear themselves and go above and beyond to keep it in top condition—clean,
Many QPs are parents, grandparents, retirees, or side-hustling superstars who
love helping families travel with less stress and more joy. And when you rent
from a QP, you're also supporting a small business in the community you're
Your gear is delivered by a local Quality Provider—a trusted, independent
partner who owns and manages their own inventory. They handle delivery, setup
(excluding car seats, safety gates, and other baby-proofing items), and
Quality Providers are local experts who know their communities well and take
Start with your Quality Provider—they’re your go-to for gear, delivery, and
pickup questions. You’ll find their contact info in your confirmation email
As early as possible! Cribs and other popular items can book up
fast—especially during spring break, summer, and major holidays like
Thanksgiving and Christmas. Booking early helps ensure you get the gear you
No. We require full payment when you book. We are holding your items for you
and are not making the items you’ve reserved available to other potential
We accept Visa, MasterCard, American Express, Discover, and Google Pay. We
Our full-size cribs are modern, sturdy, and made from real hardwood (though
some Quality Providers may offer metal cribs—feel free to ask if you’d like to
confirm). Each crib comes with a firm, high-quality mattress safe for infants
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Ready to travel lighter?
Find clean, safe baby gear from trusted local providers and have it delivered wherever you're headed.