Support

Frequently Asked Questions

Answers to the most common questions about renting baby gear, delivery, and your booking.

How does delivery work?+

Your local Quality Provider delivers and sets up your gear at your chosen address — a hotel, vacation rental, or home — then returns to pick it up at the end of your rental.

Is the gear clean and safe?+

Every item is cleaned, sanitized, and safety-inspected by the provider before each rental, following BabyQuip's cleaning standards.

When should I book?+

You can book anytime, but reserving a week or more ahead gives you the best selection, especially during busy travel seasons.

Can I change or cancel my booking?+

Yes — you can manage your booking from your account. Cancellation flexibility depends on your dates and provider.

What if I need help during my rental?+

Reach out to your provider directly, or chat with our BabyQuip Assistant anytime for help with gear, availability, and orders.

More details

BabyQuip is the leading baby gear rental service and marketplace, trusted by

hundreds of thousands of families traveling across the US, Canada, Mexico, the

Caribbean, and beyond. With gear available in 5,000+ cities,

we make family travel easier by delivering clean, safe, and insured baby gear

right to your destination—whether it’s a vacation rental, hotel, or grandma’s

to take care of traveling families. In fact, 62% of parents say renting baby

We rent a wide variety of baby, beach, and pet gear—including cribs, car

seats, strollers, toys, pet crates, beach chairs, umbrellas, coolers, and even

If you don’t see something on a Quality Provider’s rental site, just ask! They

Independent Quality Providers (or QPs for short) are independent business

owners who rent, deliver, and set up baby, beach, pet gear, and more. They own

the gear themselves and go above and beyond to keep it in top condition—clean,

Many QPs are parents, grandparents, retirees, or side-hustling superstars who

love helping families travel with less stress and more joy. And when you rent

from a QP, you're also supporting a small business in the community you're

Your gear is delivered by a local Quality Provider—a trusted, independent

partner who owns and manages their own inventory. They handle delivery, setup

(excluding car seats, safety gates, and other baby-proofing items), and

Quality Providers are local experts who know their communities well and take

Start with your Quality Provider—they’re your go-to for gear, delivery, and

pickup questions. You’ll find their contact info in your confirmation email

As early as possible! Cribs and other popular items can book up

fast—especially during spring break, summer, and major holidays like

Thanksgiving and Christmas. Booking early helps ensure you get the gear you

No. We require full payment when you book. We are holding your items for you

and are not making the items you’ve reserved available to other potential

We accept Visa, MasterCard, American Express, Discover, and Google Pay. We

Our full-size cribs are modern, sturdy, and made from real hardwood (though

some Quality Providers may offer metal cribs—feel free to ask if you’d like to

confirm). Each crib comes with a firm, high-quality mattress safe for infants

Popular topics

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Ready to travel lighter?

Find clean, safe baby gear from trusted local providers and have it delivered wherever you're headed.